Tag: ACI-ASQ Arrival Survey
Bengaluru tops survey in the passenger-friendly Airport
Well-known for its state-of-the-art passenger-friendly amenities, the Kempegowda International Airport, Bengaluru, came fist in the quarterly ACI-ASQ Arrival Survey. The airport is operated by Bangalore International Airport Limited (BIAL), In the survey conducted by Airports Council International’s Airport Service Quality survey for arrivals during April-June 2018, Bengaluru Airport gained 4.67 points (out of five). Abu Dhabi International Airport was second with 4.53 points, while Toronto Pearson International Airport was third with 4.44 points. First-of-this-kind, the survey focuses on the experience of arriving passengers – helping airports measure, benchmark and enhance service quality levels. Bengaluru Airport is the only Indian airport ... Read more