Tag: covid-19 pandemic

It’s believed billions of dollars are currently tied up in unused holiday credits and yet-to-be issued refunds, and customers are not happy. The issue has become so heated the Australian Competition and Consumer Commission (ACCC) has been forced to develop a series of guidelines for travel agents dealing with coronavirus-related cancellations after record numbers of complaints from holidaymakers. In the six months to the end of June this year, the ACCC received a total of 14,768 complaints related to cancelled travel, a more than five-fold increase on the same time last year, ABC News has reported. Most of the work ... Read more

The Wadia Group-owned GoAir has been put on cash-and-carry (pay as you fly) mode by the Airports Authority of India (AAI) over the pending dues. GoAir is the third such airline to go on this mode, after Air India and SpiceJet. GoAir has said there will be no impact on its flight operations. The Airports Authority of India’s letter dated August 10 stated the authority has put “GoAir on cash-and- carry mode for all AAI airports across the country from Tuesday (00:01hrs of August 11)”. GoAir is engaged in constructive discussions with AAI and would like to assure our customers ... Read more

As many as 25 hotels managed by The Fern Hotels & Resorts, India’s leading environmentally sensitive hotel chain, have received the TripAdvisor Travelers Choice 2020 Badge. Noshir A Marfatia, Senior Vice President – Sales and Marketing, of The Fern Hotels & Resorts said that Amanora The Fern, Pune has received the TripAdvisor Travelers Choice 2020 Best of the Best Award, placing it in the top 1% of the world’s best hotels.  “The greatest part of this achievement is that it is the recognition of our guests on our products, services and standards that have won us this accolade,” he said. “And our hotels across the country ... Read more

Britain’s Heathrow Airport renewed its call for COVID-19 testing at airports on Tuesday as it reported an 88% plunge in July passenger numbers due to ongoing restrictions on travel which it said were strangling the UK economy. Heathrow, which is owned by a group of investors including Spain’s Ferrovial, the Qatar Investment Authority and China Investment Corp, said 60% of Heathrow’s route network remained grounded, requiring passengers to quarantine for 14 days on arrival, says a Reuters report. Despite thousands of Britons holidaying overseas after months of lockdown, the government has already reimposed quarantine on arrivals from Spain, Luxembourg, Belgium, ... Read more

Indian nationals with any type of valid UAE visas can now travel to the country, India’s Ambassador to the UAE has said. Taking to Twitter, Ambassador Pavan Kapoor referred to an Indian Ministry of Civil Aviation (MoCA) notification, “as per which both Indian and UAE airlines” can carry Indian nationals holding any type of visa from India to the UAE, Khaleej Times has reported. Previously, only residency visa holders were allowed to travel to UAE on flights operated under  India’s repatriation mission called Vande Bharat. This development means UAE residents of Indian nationality who were stranded in India can now ... Read more

Indians are the most confident in the world about resuming international travel once they are allowed to do so, according a travel survey. They also top the list of people most eager to travel internationally in the next 12 months with 77% saying they are keen to travel, followed by Thais at 70% and Indonesians at 60%, said news agency ANI, quoting the new survey. Singapore is the most favoured destination for people living in India, Indonesia, Thailand, Hong Kong and the Philippines when it comes to post-lockdown travel, said the newly released study conducted jointly by social research agency ... Read more

SpiceJet flew its first flight to Canada this week, carrying 352 passengers from New Delhi to Toronto. This marks the low-cost carrier’s second long-haul flight, after its recent Amsterdam flight. SpiceJet is pushing to break into the long-haul market, using wet leased A330neos, and now has permission to fly to the US and UK. SpiceJet’s flight to Canada is its first outbound repatriation flight, carrying Canadian citizens and residents to Toronto. The previous flight, from Amsterdam to Bangalore, and onward to Hyderabad, on August 1, was the carrier’s first long haul flight.  The flights are a part of India’s Vande Bharat Mission, which ... Read more

Alliance Air employees union president Binoy Viswam has questioned the Government’s decision to privatise Air India and introduction of the leave without pay policy for its employees. He stressed that over the past two years, the entire Air India organization has been severely affected by the Government’s decision to privatise the airline.  ”The uncertainty over the future as well as the Government’s decision to cut wages and introduced a leave without pay policy has caused great mental stress to all employees. In such circumstances, it is possible that the maintenance and safety of aircraft is also jeopardised and it is ... Read more

Pattaya’s famous Walking Street nightlife district is now open to vehicular traffic around the clock, but not everyone is pleased. Business owners in the Walking Street area are asking the Pattaya City government to extend the current trial allowing vehicles onto the street to all hours of the day. The trial was proposed as international borders are still closed due to the COVID-19 crisis, leading to a lack of tourists. An estimated 60% of its businesses remain closed, although some nightclubs are still popular, even with reduced traffic. The opening event on Friday night was led by Pattaya City Deputy Mayor ... Read more

By Swaroop Kallada, Secretary – Tourism Professionals Club It’s a bad time for the entire world. When the virus was detected in Wuhan, we were a little bothered about its consequences but never knew our lives would come to a standstill.  It’s a reality now that our passion alone cannot drive us to the end of the tunnel where things start to look   normal. We had dreams and our lives were colourful. But all of that has been shattered. India was known for its traditional hospitality, as far as tourism is concerned. And the secret was the passionate people ... Read more

British Airways has announced that it will be operating five flights every week from Delhi and Mumbai, and four each week from Hyderabad and Bengaluru to London’s Heathrow airport from August 17. India and the United Kingdom had finalised their air bubble last month to rescue stranded nationals amid the COVID-19 pandemic. In its latest statement, the British Airways said that all passengers eligible as per the home ministry guidelines will be allowed to board the flights. “Wearing a facemask at all times and bringing enough to replace them every four hours for longer flights, ensuring they have everything they ... Read more

It has been a bad week for Mexican tourism promotion, and it got worse Friday when the English language version of the country’s tourism website appeared with hilarious mis-translations. Entire states like Hidalgo and Guerrero apparently got machine-translated as Noble and Warrior. Worse for the VisitMexico.com site, there was systematic and inexplicable re-invention of the names of some fairly well-known tourist towns. The Caribbean resort of Tulum somehow became Jumpsuit. The nearby lagoon of Bacalar, on the Caribbean coast, was switched to the Gulf coast state of Tabasco, said a report by the Associated Press. The snafu came one day after ... Read more

By Sheik Ismail, Member – Tourism Care Foundation (TCF) Founded in April 2020, the Tourism Care Foundation (TCF) is a non-profit organization whose objective is to help and support people who have lost their jobs and businesses during the Covid-19 pandemic, specifically in the tourism industry. One day my friend, Gafoor, called me and over our conversation we both discussed about the industry and the need to help our friends during these difficult times. During this pandemic, we have witnessed and noticed many of our colleagues facing utmost difficulty in meeting their basic and unavoidable needs like food, medicine, their ... Read more

Greek Prime Minister Kyriakos Mitsotakis has said that the state would be supporting tourism sector employees who have been affected by the pandemic by protecting as many jobs as possible. Speaking at a meeting with Rhodes tourism professionals, Mitsotakis committed to provide for tourism sector employees, particularly seasonal staff in the “hard winter ahead”, to preserve as many jobs as possible, and to protect income “until the next tourist season, which I want to believe, I am almost certain, will be very different”, he said. The prime minister added that seasonal enterprises, those that generate over 50% of their turnover in the summer will be ... Read more

Portugal’s national tourism body Turismo de Portugal has launched a new travel insurance product for foreign tourists travelling to the country in the wake of the COVID-19 pandemic. The insurance product has been introduced with the aim of showcasing that the country is safe for travellers and covers a range of different expenses including medical, surgical, pharmaceutical, and hospital charges associated with coronavirus. It also covers additional expenses that may occur from cancellation, interruption, or the extension of trips. According to reports, the insurance is valid for mainland Portugal and the autonomous regions of Madeira and Azores. It is also ... Read more