Indian tourism industry should focus on improving hospitality services: K J Alphons
India has taken great strides forward in the field of tourism during the last four years of the Government and added that tourism, today, is the cornerstone of the Indian economy, as it is a major source of employment and foreign exchange, and in order to tap the full potential of this sector, industry has to join hands, said K J Alphons, Union Minister for State for Tourism. The minister was addressing a gathering after distributing the National Tourism Awards in Delhi.
Congratulating the awardees, K J Alphons also shared the concern that the tourism sector needs to improve its hospitality services since it is the hospitality offered which is the distinguishing feature of India and gives it an edge over other countries. He also added that it is the responsibility of every citizen to build the image of the country as safe for anyone to travel.
The Minister also announced that, India will be the host country for official World Tourism Day celebrations for the UNWTO, in 2019. The theme for the World Tourism Day 2018 being “Tourism & Digital Transformation”, the Minister recounted the various digital initiatives taken by the Ministry in harnessing technology for tourism promotion, which include, launch of a new Incredible India website; 24 X7 Chat bot interface on this website; launch of a new website on Buddhism in India and many more initiatives..
The Minister also said that the Ministry of Tourism has formulated a voluntary scheme for Approval of Operational Motels, with effect from 25th September 2018 with an aim of recognizing the Motel segment as a component of the overall tourism product, and set standards of facilities and services of Motels.
K J Alphons also informed the industry that the flood-stricken Kerala is now ready to receive tourists since the hotels and tourist sites are now operational. He also added that the state is rapidly recovering from the disaster and it is now the time for the tourism industry to support the state’s tourism sector.